The National Claims Practice at Marsh has a unique blend of skills and experience designed to provide a comprehensive, innovative and tailored claims management service to meet our client’s current and ongoing needs. Below are some of the services our claims team can provide.

Claims consultancy

After a loss, it is essential to get the business up and running again, and to get the settlement right. We employ a team of highly specialised claims professionals who can negotiate with insurers to obtain the best possible terms on your behalf, co-ordinate and manage all aspects of the claim, and help you to protect your cash flow, brand and reputation.

Claims audit

We can audit your claims to check, and where necessary, challenge the reserves applied by insurers.

Claims analysis

Understanding claims patterns and common causes can enable you to take action to reduce the number and magnitude of your losses. We can produce reports, analysis and suggested action plans to assist you

Training

Often, claims administration represents only a portion of the work responsibilities of your staff. We can train them in effective claims administration, thus improving efficiency, reducing costs and aiding cash flow through prompt settlement.